sundance-communications.com/forum Forums TDM Business Telephone Systems Mitel Telephones & Systems sx-50 problem

this is the first time work in mitel systems
i have mitel sx50 system with softwear version (generic 35ex3-03-06)
the consol is sx-50 phone system
i dont know which the switch i press befor i dial the password
if i dont know the password what can i do
thank you for help

I would start w/ a set of manuals. They have step by step instructions on how to enter program mode. You need them anyway to understand the data entry process.

I have a manual for this system but with softwear version (generic 35ex12)
my system s.w ver. is (generic 35ex3-03-06).
i applay evry step for data entry in the manual witch i have but no result.
i wich that you can help me.

The SX-50's all program the same, so the manuals you have are good to get started. Tell me the steps you are doing to enter program mode & I'll see if I can help. Hint: dip switches on the MCC card control password access to programming. Don't change the wrong one or you could default the system.

the steps i am doing to enter program mode are:
1-the password is not 58 (result invalid)
2-i closed switch s1 in the mcc & dialed 58 (result invaled)
3- i pressed status switch in the consol repetedly until disblaid (generic 35ex3-03-06) then i hold & press any four digits then the generic word flashing then i press 58 withen 10seconds (result invalid)

i am worry for defult the system

hold the down the status key with your left hand. with right hand dial 7772. lift both hands and dial 70