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Joined: Dec 2006
Posts: 29
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OP
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Joined: Dec 2006
Posts: 29 |
Is the Mitel Express Messenger w/ Hospitality Package for the SX200 EL still manufactured, sold and/or supported by Mitel?
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Joined: Aug 2005
Posts: 2,125
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Joined: Aug 2005
Posts: 2,125 |
If you have an Express Messenger with a serial # of AA 2xxxx or higher, you can get a hospitality upgrade. Don't know if the ML/EL card-type Express Messenger is still made, but I think so.
Try under "EL Spares."
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Joined: Oct 2004
Posts: 1,057
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Joined: Oct 2004
Posts: 1,057 |
The Express Messenger is still listed in the Mitel price list, and still supported by Mitel.
In order to use the serial port for PMS integration, the serial number needs to be above 13XXX.
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Joined: Mar 2007
Posts: 8
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Joined: Mar 2007
Posts: 8 |
I hope someone can help! Situation: Hotel has an SX200 ML system with carded Express Messenger. The Express Messenger has stopped working an been replaced 6 times, yes I said (6). Guest can not make wake-up calls again! This system was put in 2004. It has all the protection one can have! The interface keeps going down. Micros/Fidelio said that their PMS is working fine. The Express Messenger this last time was moved to a different slot to elimate the slot it was in. We have used so many TC credits with Mitel an all they have done is replacement. PLEASE!!! Any Suggestions. :scratch:
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