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Joined: Oct 2005
Posts: 930
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Joined: Oct 2005
Posts: 930 |
We have an SX2000. Is there any difference in the ring type between Ring and Ring Cont other than the ring duration? Both will ring the phone if the person is on a call correct? This is on a Superset 4025/420 with person logged into ACD path.
ATTITUDE: It takes 43 muscles to frown, 17 to smile, and 3 for proper trigger squeeze.
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Joined: Sep 2006
Posts: 372
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Joined: Sep 2006
Posts: 372 |
While on a call, ring will give you one quick ring burst, to make the user aware of a new call. Ring continuous will ring normally... and make it hard to ignore the new call.
JimmyV
"Well informed people know it is impossible to transmit the voice over wires. Even if it were, it would be of no practical value" Boston Post, 1865
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