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Joined: Apr 2007
Posts: 339
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Joined: Apr 2007
Posts: 339 |
I just did this yesterday for a customer. I don't use the tenant in form 55, I leave that blank,if you have the tenant from form 15 and added the point to which the forwarding under night 1 "did attendant access night points" this should work.
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Joined: Aug 2006
Posts: 1,136
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Panda not sure what you are saying on your last post. do you mean route the calls to answer points in form 19 for that tenant?
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Joined: Apr 2007
Posts: 339
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Joined: Apr 2007
Posts: 339 |
no, first off. are your calls going to the correct point except for the attendant no answer feature? IF all your calls are going to the correct point as per form 55 then the call forward no answer part only is done in form 19 as explained above.
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Joined: Aug 2006
Posts: 1,136
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Joined: Aug 2006
Posts: 1,136 |
Yeah - I actually caught it when I got into the switch and it works like a champ. Thanks Panda.
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