web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#111112 01/20/10 03:22 AM
Joined: Mar 2006
Posts: 1,596
JordonJ Offline OP
Member
OP Offline
Member
Joined: Mar 2006
Posts: 1,596
I have a customer with a Mitel SX-50 (not a system we service very often). What he wants to know, is there a way he can perform a reverse transfer to a cordless from the console?

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#111113 01/20/10 05:54 AM
Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
*****
Offline
RIP Moderator-Mitel, Panasonic
*****
Joined: Dec 2005
Posts: 7,056
Define "Reverse transfer". :confused:


When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
#111114 01/20/10 07:17 AM
Joined: Feb 2007
Posts: 99
Member
Offline
Member
Joined: Feb 2007
Posts: 99
Are you talking about having unanswerd tranfers ringback to a cordless instead of the console?

#111115 01/20/10 07:18 AM
Joined: Mar 2006
Posts: 1,596
JordonJ Offline OP
Member
OP Offline
Member
Joined: Mar 2006
Posts: 1,596
Main console is ringing. Owner has a cordless. He wants to press a code (like 4 on the InterTel) then enter the extension to pick up the call.

#111116 01/20/10 07:29 AM
Joined: Feb 2007
Posts: 99
Member
Offline
Member
Joined: Feb 2007
Posts: 99
Its been awhile but I think *21 or * 61 then the consoles extension.

#111117 01/20/10 08:23 AM
Joined: Oct 2004
Posts: 1,057
Member
****
Offline
Member
****
Joined: Oct 2004
Posts: 1,057
The default TAFAS (Trunk Answer From Any Station) is '57'. There are also a few COS options that may need to be adjusted.


www.ResaleSystems.com 24 x 7 Mitel Parts and Free Tech Support
#111118 01/20/10 11:12 AM
Joined: Feb 2007
Posts: 99
Member
Offline
Member
Joined: Feb 2007
Posts: 99
Sorry checked when I got back to office *21 & *61 are call pickups to answer calls before they return to the console. 57 is the TAFAS default number. Its been a while since I had to remember that.

#111119 01/21/10 01:02 AM
Joined: Mar 2006
Posts: 1,596
JordonJ Offline OP
Member
OP Offline
Member
Joined: Mar 2006
Posts: 1,596
Just 57 or *57 (the person is an hour south of me).

And thanks for the responses!

#111120 01/21/10 04:17 AM
Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
*****
Offline
RIP Moderator-Mitel, Panasonic
*****
Joined: Dec 2005
Posts: 7,056
Just '57'. As 55'er pointed out, there are a few things that have to be enabled. Firstly, does the console display 'TAFAS' after several rings?

Oops, TAFAS does not work for extension-to-console calls. Might want to keep that in mind! There is a work-around, but it's kinda clunky and requires a little 'creative' programming! smile


When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
#111121 01/21/10 10:12 AM
Joined: Mar 2006
Posts: 1,596
JordonJ Offline OP
Member
OP Offline
Member
Joined: Mar 2006
Posts: 1,596
Yep, fun fun fun...


Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,693
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,096 Shoretel
187,702 CTX100 install
186,790 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 14
TDKs79 8
pvj 4
Who's Online Now
0 members (), 117 guests, and 228 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5