|
|
|
|
Joined: Mar 2010
Posts: 1
Member
|
OP
Member
Joined: Mar 2010
Posts: 1 |
We are trying to figure out how to set up Call Pickup on our 5330 IP phone that has the SX200 ICP platform. We are set up with one huntgroup. All phones have the same huntgroup/extenstions programmed. What happens now is all lines ring in, all stations ring, but lets say one station isn't populating the call with the software but we hear it ring, we'd like to be able to hit call pickup from another phone and be able to pick up that call that is ringing at another station.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Sep 2008
Posts: 392
Member
|
|
Member
Joined: Sep 2008
Posts: 392 |
You would have to program the other phones into a Pickup Group with the extensions that are in the Hunt Group. It sounds like you have programmed Key Line appearances on the phones using the Hunt Group so they are the extensions being "Picked Up".
|
|
|
|
Forums84
Topics94,291
Posts638,805
Members49,767
| |
Most Online5,661
May 23rd, 2018
|
|
|
|
|
|
