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Joined: Apr 2007
Posts: 339
Member
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OP
Member
Joined: Apr 2007
Posts: 339 |
I have a 3300 MXE release 5.0 and the External Hot Desking is working except for the mid-call feature. When I call in on my PSTN and connect to a 3300 internal extension and try to press 3 for conference all I hear is the DTMF tone at both parties. I have mid-call enabled.
System options: External Hot Desking - Single Digit Mid Call Features is set to "yes"
In my cos for the EHDU cos 21 I have Hot Desk External User - Allow Mid-Call Features set to "yes"
I have tried playing with the answer supervision but to no avail, it is like I do not have a DTMF receiver while on the analogue PSTN trunk and if not I am not sure how to hold one.
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Joined: Oct 2008
Posts: 240
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Member
Joined: Oct 2008
Posts: 240 |
Don't you have to press flash to invoke the feature?
Yes, I'm a frenchie; have a problem with that?? Well, I do!!
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Joined: Apr 2007
Posts: 339
Member
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OP
Member
Joined: Apr 2007
Posts: 339 |
the feature codes do not work as I believe there is no DTMF receiver.
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