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Joined: Mar 2010
Posts: 3
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OP
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Joined: Mar 2010
Posts: 3 |
I am very new to this phone system. My users are complaining that they only get 2 rings before the caller goes to voicemail.
Is there a way to change the # of rings for each user or as a group?
Is the rings controlled by the phone system or the voice mail system?
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Joined: Oct 2005
Posts: 4,685 Likes: 4 |
 I believe the forwarding timer is the same as the transfer recall timer. Program 4-07
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: Mar 2010
Posts: 3
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OP
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Joined: Mar 2010
Posts: 3 |
I am very new to this and I don't want to disrupt my company phone system, so please bear with me. The terminology used by this phone system is very confusing.
Program 4 is System Timers
06 - Is Number of Rings Before recall
07 - Is Number of Delayed Rings
When someone (internal or external) calls an extension there is 2-3 rings before it goes to voicemail. If I change the setting in 07 will that change the number of rings we get before the call goes to voicemail?
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