Business Phone Systems

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#118685 03/19/10 08:36 AM
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wvanexe Offline OP
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I am very new to this phone system. My users are complaining that they only get 2 rings before the caller goes to voicemail.

Is there a way to change the # of rings for each user or as a group?

Is the rings controlled by the phone system or the voice mail system?

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#118686 03/20/10 02:36 PM
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welcome I believe the forwarding timer is the same as the transfer recall timer. Program 4-07


Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
#118687 03/23/10 05:51 AM
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wvanexe Offline OP
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I am very new to this and I don't want to disrupt my company phone system, so please bear with me. The terminology used by this phone system is very confusing.

Program 4 is System Timers
06 - Is Number of Rings Before recall
07 - Is Number of Delayed Rings

When someone (internal or external) calls an extension there is 2-3 rings before it goes to voicemail. If I change the setting in 07 will that change the number of rings we get before the call goes to voicemail?


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