Dialtone on T-1

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Dialtone on T-1 #119062 04/02/01 05:22 AM
Joined: Apr 2001 Posts: 3 Woburn, MA, USA TSPlusOne Member
TSPlusOne Member Joined: Apr 2001 Posts: 3 Woburn, MA, USA	I have a customer with an MICS (R4.0) & we recently installed a T-1 in the system. All works well, except we cannot figure how to give them dialtone when they go off-hook. Any suggestions? Thanks!

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Re: Dialtone on T-1 #119063 04/02/01 12:44 PM
Joined: Jul 2001 Posts: 1,985 Chetco Effect DrPbx Moderator-Mitel, NEC, Vodavi
DrPbx Moderator-Mitel, NEC, Vodavi Joined: Jul 2001 Posts: 1,985 Chetco Effect	Can you dial 9 to get an outside line? , or are just looking for off-hook preference directly to a trunk group.

Re: Dialtone on T-1 #119064 04/02/01 03:32 PM
Joined: Apr 2001 Posts: 3 Woburn, MA, USA TSPlusOne Member
TSPlusOne Member Joined: Apr 2001 Posts: 3 Woburn, MA, USA	I have the 24-channels of the T1 setup in Line Pool A, and the phones programmed for Pool A as their Prime Line. When they go off-hook, they get an available line from the T1, but no dialtone -- just dead air. The calls do still go through. AT&T (their carrier) says they can change from Wink-Start to Tone-Start, but the MICS does not have that option. I was wondering if maybe it was something with AT&T's switch, or maybe I missed something in the admin programming. (FYI: The T1 & MICS are set for B8ZS & ESF.) What else am I missing???

Re: Dialtone on T-1 #119065 04/02/01 04:34 PM
Joined: Mar 2001 Posts: 577 Texas openwire Member
openwire Member Joined: Mar 2001 Posts: 577 Texas	If your T1 is plugged directly into the Norstar,you will not get dial tone.You will have to use an external CSU with a breakout to convert to analog for dial tone.I have 3 Norstars like that now. Bruce In Memory of Moderator Bruce Owen who pass away Jan 20 2004. http://www.owentel.com

Re: Dialtone on T-1 #119066 04/02/01 04:40 PM
Joined: Mar 2001 Posts: 15 Austin, Tx, USA cyberphoneguy Member
cyberphoneguy Member Joined: Mar 2001 Posts: 15 Austin, Tx, USA	I think AT&T can set each channel to return dial tone. or maybe you can program ARS. and use ars dial tone?

Re: Dialtone on T-1 #119067 04/11/01 01:08 PM
Joined: Apr 2001 Posts: 1,390 AZ rustynails Member
rustynails Member Joined: Apr 2001 Posts: 1,390 AZ	make sure you have att set the t1 for two-way e&m. like wise program the ics for those changes

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