sundance-communications.com Forums Telephony Discussion Phone & VoIP Systems Nortel Telephones & Systems External Call Forward

Is it possible to forward indivdual stations to external numbers by using the Call Forward feature. It's a MICS with Loop start lines.

The newer release's yes it possible to use call forward for external. Activate line redirect in the station programming. The older system versions you have to use the line redirect feature code instead of call forward to go to an external number.

What version is your software? I think it has to be 6 or better to use off-premise call forwarding.

It has to be 4.1 or higher.

I have 4.1 and it still doesn't seem to work. Are there different versions of 4.1 software?

Do you have a destination code and a route built or just a line pool and access code? You need to have a dest. code and route for this to work, then you need to set the ext to allow redirect under Terminals and Sets.

How can I build a destination code and a route. I have turned on line redirection on the set.

Here is what happens. I do Feature 84, It asks to select a line out, I choose one of my Intercom Buttons. It says enter digits. If I dial 9, it says Line Pool A, then says Enter Digits.I enter a telephone number with area code. Select OK. It says Select Line(s) Quit or All are options. What do I do here? I cannot get it to tell me my calls are redirectred regardless of what I select. All gives me an error, and the Intercom buttoms do me no good.

My NAM voicemail is fried, and I do not know when my people are going to replace it. This will really help out alot!