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#122976 03/08/05 07:07 AM
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lwruk Offline OP
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I posted this message in Other, without looking close enough to see that there was a board for Nortel...

I actually have two issues: how do I disable the forced periodic password changes for my users, and how do I reset the system administrator password via F983?

TIA!

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#122977 03/08/05 09:12 AM
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Passwords are not posted in the open forum for hacking reasons. Which voice mail do you have? NAM,flash or call pilot? Email me or the moderators for info offline.


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#122978 03/08/05 01:33 PM
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If you have a CP, you must log in with a laptop. The COS settings page will present you an option to disable password expiration.

#122979 03/08/05 01:48 PM
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lwruk Offline OP
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Okay, sorry - what's a "CP"?

#122980 03/08/05 01:55 PM
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Call Pilot.


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#122981 03/08/05 01:58 PM
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lwruk Offline OP
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Okay, no - I don't have a call pilot, as in CP100 etc.

#122982 03/08/05 02:09 PM
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You've got mail.


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#122983 03/19/05 10:18 AM
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1) You can easily reset the voice mail sys admin password; however you will need to contact me outside of this forum.
2) If you have a Call Pilot voice mail you will change the password expiry in the users Class of Service.
3) If you have the Norstar Applications Module there is a way to do this however it’s not fun and requires a specific procedure. Yes, we have done this.
4) If you are using the Star talk, Flash or Mini then your simply cannot be done!
Good Luck!


------------------
-Mark Durst

Nev-Comm, LLC
6170 W. Lake Mead #299
Las Vegas, Nevada 89108
(702) 320-2800 x44
(702) 396-2845 facsimile
Visit our web site at https://www.nev-comm.com


-Mark Fratarcangeli
Nev-Comm, LLC
6170 W. Lake Mead #299
Las Vegas, Nevada 89108
(702) 320-2800 x44
(702) 509-0258 cell
(702) 396-2845 facsimile
Visit our web site at http://www.nev-comm.com
#122984 03/19/05 11:51 AM
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lwruk Offline OP
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Thanks - I was able to get the system admin password reset, but we do have a NAM and I really would like to change the expiration on passwords...

#122985 03/24/05 04:00 PM
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<font face="Verdana, Arial" size="2">Originally posted by lwruk:
Thanks - I was able to get the system admin password reset, but we do have a NAM and I really would like to change the expiration on passwords...

</font>
If you have a NAM release 4.1 you can change COS from the system admin. If you don't you will need Norstar Voice Mail Manager


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