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Joined: Jul 2004
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I have an ICS with 7.0 software and a Call pilot 150 voice mail. The system has a PRI T1 with DID.
I am getting conflicting answers and hope you guys can help.
1. Can you have a DID ring directly to a mailbox (no phone) without using an ASM.
2.Customer wants the caller Id info from a DID to be displayed when they make a call not the main DID #. I was told this is automatic with this system and no programming is needed. I was also told by Verizon that a order must be placed with them to make this work this way.
Thanks for any help you may offer me.
Walter
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See this for question 1. https://www.sundance-communications.com/forum/ultimatebb.php?/ubb/get_topic/f/8/t/001754.html As for question 2. There is a setting where you can send out the caller ID, but be warned that it shows the name you program for that set and it never looks good. There is no - between the number. I personally always send out the main number.
Two girls later and I'm back.....lol...been gone a while but see same faces still here. Lol
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Joined: Oct 2002
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Nickels, the name on the set sent out as name for Caller ID? I've never seen that before how'd you get that to work, I've only seen the number that is programmed in the OLI and no name.
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Joined: Oct 2005
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Never seen set name go out on OLI
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: Nov 2004
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Yes to both
1)In the mailbox you should have a box that says "Express Messaging Line" just put the Target Line that you have assigned for that mailbox there.
2) Use the OLI feature of the set.
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Joined: Jul 2004
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Thanks for all your help..... I will try and let you know..... Jimmy.. Express Messaging Line this is something I will find on the call pilot 150?
Thanks
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Joined: Feb 2006
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I have had the name go out multiple times without any programming assigned, but not always. Depends on how the Telco sets up the PRI. I know for the set name to go out, on Telus PRI's there is an NI2 setting for the protocol. You will see it and it ain't pretty.
Two girls later and I'm back.....lol...been gone a while but see same faces still here. Lol
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Joined: Jul 2004
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I do not understand what the OLI feature is and where to find it......Help
Thanks for the answer to #1 question all ok with that now...
Walter
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Joined: Jul 2004
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figured it out ....thanks again
Walter
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Joined: Jul 2004
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OLI is all done for each set, Still not working.....caller id still shows up as the main number. I was told by Verizon that an order needs to be made so this will work on their end so I think it is that.....
Any other programming needed on the phone system?
Thanks Again for all your help
Walter
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