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Joined: Jun 2006
Posts: 5
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Joined: Jun 2006
Posts: 5 |
My office is getting a new phone system.
Currently, we are using an old AT&T Partner Plus.
We have 4 incoming lines and 11 extensions. We need a good voicemail system, but other than that our needs are pretty basic. We will not add more than 1 or 2 more extensions. I'm not planning on going to VOIP.
We have gotten 3 quotes so far. All were for NEC systems. A DS2000, IPK and IPK II.
How does a Norstar CICS system compare to these NEC systems for my usage? I've seen lots of refurbished Norstar CICS systems and I'm thinking one of those might be just what I need.
Thanks for the help,
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Joined: Oct 2002
Posts: 279
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Joined: Oct 2002
Posts: 279 |
I don't know the NEC systems so I can't give you any input there, but the CICS is made for that exact size and is very user friendly and the phones will last you long time.
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Joined: Jan 2002
Posts: 462
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Joined: Jan 2002
Posts: 462 |
Just my opinion, why don't you just upgrade the Partner to 308 and 308EC with a PCM Mail large will give you max 16 m/b's. The system will be configured 6X16 and you can keep the sets, thats if there in good shape. Also I think the Partner is a snap to program. Very user friendly more so then the CICS.
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Joined: Jun 2006
Posts: 5
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Joined: Jun 2006
Posts: 5 |
I've decided to upgrade to a avaya acs parter.
I like that I can reuse phones and it will work like what we are use to.
I'm thinking of getting a new control unit and
Avaya Partner Messaging R7 Main Module with a 4 port voicemail card for it. We are very busy from Janaury to April and I think we will have a lot of voicemail activity.
Thanks for the suggestions
Robert
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Joined: Jun 2006
Posts: 512
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Joined: Jun 2006
Posts: 512 |
The cics with call pilot is 4 port/10 mb's out of box, add couple mb's with upgrade lic. Can use call id cards or not. Many good package deals with 5-6 phones now ,add phones as needed. Can only have 14 ext. on standard expanded software. can add card/upgrade to bring total ext. count to 24 less voicemail ext. When a comparison of partner mess., plus acs cost- against norstar ksu plus call pilot,check features and reliability. Good post on acs r7 default/power issues in avaya section.
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