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Joined: Mar 2004
Posts: 253
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OP
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Joined: Mar 2004
Posts: 253 |
I have a nam on a 7.1 software mics. Ive recorded greeting 1 and 2 for day and night respectively. When a picks up it plays my recorded greeting then the default message. How do i disable the default message so that only the greetings I recorded plays.
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Joined: Jul 2005
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Have you created a ccr tree and disabled aa menu prompts
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Joined: Mar 2004
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i have aa menu prompts no and no ccr tree created or enabled
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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You will hear the AA menu prompt enven though you have it set to no because there is nothing else recorded to replace it.
You have put your entire greeting(s) in one place (as a greeting). The correct method is to split it, with only your salutation in the greeting and your instructions recorded in the table as a menu prompt.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: Dec 2003
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Former Moderator-Nortel
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Former Moderator-Nortel
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You can "get rid" of a message without getting rid of it by recording 1-2 sec of a phone on MUTE.
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