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Nam glitch?
#128862 07/05/06 07:27 PM
Joined: Mar 2004
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locg Offline OP
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I have a nam on a 7.1 software mics. Ive recorded greeting 1 and 2 for day and night respectively. When a picks up it plays my recorded greeting then the default message. How do i disable the default message so that only the greetings I recorded plays.

Nortel Equipment and Telephones
Re: Nam glitch?
#128863 07/05/06 07:28 PM
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Have you created a ccr tree and disabled aa menu prompts

Re: Nam glitch?
#128864 07/05/06 08:36 PM
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locg Offline OP
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i have aa menu prompts no and no ccr tree created or enabled

Re: Nam glitch?
#128865 07/05/06 08:47 PM
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You will hear the AA menu prompt enven though you have it set to no because there is nothing else recorded to replace it.

You have put your entire greeting(s) in one place (as a greeting). The correct method is to split it, with only your salutation in the greeting and your instructions recorded in the table as a menu prompt.


Marv CCNA, CTUB
TeleMarv Services
Providing telecommunication solutions in Ottawa Canada since 1990
http://www.telemarv.ca
Specializing in Nortel Norstar, BCM and Allworx VoIP Servers
Re: Nam glitch?
#128866 07/06/06 06:01 PM
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You can "get rid" of a message without getting rid of it by recording 1-2 sec of a phone on MUTE.


If CON is the opposite of PRO
Then what is the opposite of Progress?

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