sundance-communications.com/forum Forums TDM Business Telephone Systems Nortel Telephones & Systems How to Get a Line Out on a remote BCM

Thanks for the reply.

I've checked the remote gateway settings, which are as follows:

Name- ToAsia
Dest. Ip - X.X.X.X
QoS Monitor - Disabled
Transmit Threshold - 0
Receive Threshold - 0
Gateway Type - BCM 3.6
Gateway Protocol - CSE
Destination Digits - 32

What is the latest patch revision? All 3 BCMs are running Release 3.7 Build 2.4f

Just for something to try, I removed the entries from the Canadian BCM, and rebooted it. Then I re-added them.

Same result. The phone rings here in asia, and displays the proper "calling from" location, but when I pick it up.. dead.

MAN this is really getting to me!

When you browse to the BCM, select Maintenance. There you will find the patch inventory (patches that have actually been applied to the BCM).

I have a list of patches here: https://www.bcmguy.com/bulletins.html

The most recent BCM 3.7 patch listed on my site is Service Update #2, released Aug 2nd. There have been more released since then, I just haven't updated the list yet for September.

The "FEPS" patches are typically the ones that fix VoIP problems. Service Update #2 is the most recent cumulative patch available. If you are behind on patches, the SU#2 patch will save you a LOT of time. Each patch typically requires two reboots.

Last patch applied was:

BCM_370.126_FEPS.33.371900

I went and registered at the Nortel Site, but was denied the download b/c I'm not an authorized partner.

So basically I need to get a vendor in to do this? That is a bit of a pain..

Here are the latest patches since the Service Update #2:

Title Software Type Release Format Status Date
BCM370.155_BCM_3.7: BCM370.155-PCM GEN 3.7 exe
readme Released 19 Sep 2006

BCM370.169_BCM_3.7: BCM370.169-Doorphone GEN 3.7 exe
readme Released 11 Sep 2006

BCM370.158_BCM_3.7: BCM370.158-CPISB LTD 3.7 exe
readme Released 30 Aug 2006

BCM370.166_BCM_3.7: BCM370.166-DSPFW GEN 3.7 exe
readme Released 30 Aug 2006

BCM370.174_BCM_3.7: BCM370.174-CP GEN 3.7 exe
readme Released 30 Aug 2006

BCM370.175_BCM_3.7: BCM370.175-FEPS GEN 3.7 exe
readme Released 30 Aug 2006

BCM370.176_BCM_3.7: BCM370.176-CTI GEN 3.7 exe
readme Released 30 Aug 2006

BCM370.179_BCM_3.7: BCM370.179-WIN EMG 3.7 exe
readme Released 18 Aug 2006

BCM370.157_BCM_3.7: BCM370.157-CTE GEN 3.7 exe
readme Released 14 Aug 2006

BCM370.164_BCM_3.7: BCM370.164-Service Update #2 GEN 3.7 exe
readme Released 02 Aug 2006

Hope that will help you know where you are patch wise.

Thanks,

I have just found out that the ASIA side BCM is at release 3.7.


With NO patches installed. The vendor never put any patches in when the system was installed!!!!!!

I'm hoping updating it to at LEAST SR2 will fix my problem..