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Joined: Sep 2006
Posts: 10
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Joined: Sep 2006
Posts: 10 |
Thanks for the reply.
I've checked the remote gateway settings, which are as follows:
Name- ToAsia Dest. Ip - X.X.X.X QoS Monitor - Disabled Transmit Threshold - 0 Receive Threshold - 0 Gateway Type - BCM 3.6 Gateway Protocol - CSE Destination Digits - 32
What is the latest patch revision? All 3 BCMs are running Release 3.7 Build 2.4f
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Joined: Sep 2006
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Just for something to try, I removed the entries from the Canadian BCM, and rebooted it. Then I re-added them.
Same result. The phone rings here in asia, and displays the proper "calling from" location, but when I pick it up.. dead.
MAN this is really getting to me!
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Joined: Jan 2005
Posts: 826
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Posts: 826 |
When you browse to the BCM, select Maintenance. There you will find the patch inventory (patches that have actually been applied to the BCM). I have a list of patches here: https://www.bcmguy.com/bulletins.html The most recent BCM 3.7 patch listed on my site is Service Update #2, released Aug 2nd. There have been more released since then, I just haven't updated the list yet for September. The "FEPS" patches are typically the ones that fix VoIP problems. Service Update #2 is the most recent cumulative patch available. If you are behind on patches, the SU#2 patch will save you a LOT of time. Each patch typically requires two reboots.
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Joined: Sep 2006
Posts: 10
Member
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Member
Joined: Sep 2006
Posts: 10 |
Last patch applied was:
BCM_370.126_FEPS.33.371900
I went and registered at the Nortel Site, but was denied the download b/c I'm not an authorized partner.
So basically I need to get a vendor in to do this? That is a bit of a pain..
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Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
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Former Moderator-Nortel
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Here are the latest patches since the Service Update #2:
Title Software Type Release Format Status Date BCM370.155_BCM_3.7: BCM370.155-PCM GEN 3.7 exe readme Released 19 Sep 2006
BCM370.169_BCM_3.7: BCM370.169-Doorphone GEN 3.7 exe readme Released 11 Sep 2006
BCM370.158_BCM_3.7: BCM370.158-CPISB LTD 3.7 exe readme Released 30 Aug 2006
BCM370.166_BCM_3.7: BCM370.166-DSPFW GEN 3.7 exe readme Released 30 Aug 2006
BCM370.174_BCM_3.7: BCM370.174-CP GEN 3.7 exe readme Released 30 Aug 2006
BCM370.175_BCM_3.7: BCM370.175-FEPS GEN 3.7 exe readme Released 30 Aug 2006
BCM370.176_BCM_3.7: BCM370.176-CTI GEN 3.7 exe readme Released 30 Aug 2006
BCM370.179_BCM_3.7: BCM370.179-WIN EMG 3.7 exe readme Released 18 Aug 2006
BCM370.157_BCM_3.7: BCM370.157-CTE GEN 3.7 exe readme Released 14 Aug 2006
BCM370.164_BCM_3.7: BCM370.164-Service Update #2 GEN 3.7 exe readme Released 02 Aug 2006
Hope that will help you know where you are patch wise.
If CON is the opposite of PRO Then what is the opposite of Progress?
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Joined: Sep 2006
Posts: 10
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Thanks,
I have just found out that the ASIA side BCM is at release 3.7.
With NO patches installed. The vendor never put any patches in when the system was installed!!!!!!
I'm hoping updating it to at LEAST SR2 will fix my problem..
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