|
|
Joined: Jul 2005
Posts: 36
Member
|
OP
Member
Joined: Jul 2005
Posts: 36 |
Is it possible to record all incoming calls on a Meridian? They are using a PRI if this makes any difference.
wd
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
|
Joined: Aug 2004
Posts: 1,642 Likes: 31
Admin
|
|
Admin
Joined: Aug 2004
Posts: 1,642 Likes: 31 |
The Callpilot can record calls using F989 - it has to be enabled in the mailbox programming.
![[Linked Image from web.atcomsystems.ca]](http://web.atcomsystems.ca/pic/atcom_logo_60px-high.png) Looking for a VoIP Phone Canada provider? Put Atcom's valuable VoIP expertise to work for your business today!
|
|
|
|
|
Joined: Mar 2001
Posts: 3,869
Member
|
|
Member
Joined: Mar 2001
Posts: 3,869 |
There are also digital recorders where you select extensions to be recorded and each call can be emailed to a server as a .wav file.
Can you be a bit more specific on the needs?
THE Bracha, old blond specialist in Rube Goldberg solutions.
|
|
|
|
|
Joined: Feb 2006
Posts: 598
Member
|
|
Member
Joined: Feb 2006
Posts: 598 |
To add to Toner's point the call record can only be turned on if you connect via a lap top and browser.
Two girls later and I'm back.....lol...been gone a while but see same faces still here. Lol
|
|
|
|
|
Joined: Jul 2005
Posts: 36
Member
|
|
OP
Member
Joined: Jul 2005
Posts: 36 |
I've got a friend who works in a location using a Meridian and she wants to know if it's possible the company could be recording the calls without her knowing? I'm more of a Panasonic man myself and don't know much about the Meridians.
wd
|
|
|
|
|
Joined: Feb 2006
Posts: 598
Member
|
|
Member
Joined: Feb 2006
Posts: 598 |
Well I never like to say the exact word of No. But in the application that the Call Pilot utilizes, it makes an announcement, this call is being recorded. If it is a larger system, like an M1. If she is in a call center, then yes she could be getting recorded. If it is a small Nortar system, chances are pretty small that she is being recorded. They would be breaking the law, by recording a call and not telling anyone, but there is a way to do it.
Two girls later and I'm back.....lol...been gone a while but see same faces still here. Lol
|
|
|
|
|
Joined: Jul 2005
Posts: 36
Member
|
|
OP
Member
Joined: Jul 2005
Posts: 36 |
Thanks, I appreciate all the help.
wd
|
|
|
|
Forums84
Topics94,299
Posts638,872
Members49,770
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
103
guests, and
309
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
