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Joined: Jul 2005
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Is it possible to record all incoming calls on a Meridian? They are using a PRI if this makes any difference.
wd
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Joined: Aug 2004
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The Callpilot can record calls using F989 - it has to be enabled in the mailbox programming.
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Joined: Mar 2001
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There are also digital recorders where you select extensions to be recorded and each call can be emailed to a server as a .wav file.
Can you be a bit more specific on the needs?
THE Bracha, old blond specialist in Rube Goldberg solutions.
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Joined: Feb 2006
Posts: 598
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To add to Toner's point the call record can only be turned on if you connect via a lap top and browser.
Two girls later and I'm back.....lol...been gone a while but see same faces still here. Lol
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Joined: Jul 2005
Posts: 36
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I've got a friend who works in a location using a Meridian and she wants to know if it's possible the company could be recording the calls without her knowing? I'm more of a Panasonic man myself and don't know much about the Meridians.
wd
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Joined: Feb 2006
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Well I never like to say the exact word of No. But in the application that the Call Pilot utilizes, it makes an announcement, this call is being recorded. If it is a larger system, like an M1. If she is in a call center, then yes she could be getting recorded. If it is a small Nortar system, chances are pretty small that she is being recorded. They would be breaking the law, by recording a call and not telling anyone, but there is a way to do it.
Two girls later and I'm back.....lol...been gone a while but see same faces still here. Lol
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Joined: Jul 2005
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Thanks, I appreciate all the help.
wd
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