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#130426 10/25/06 08:45 AM
Joined: May 2002
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Moderator-Avaya, Polycom
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A new customer has Norstar Compact ICS, How many station ports on the main card?
Thanks

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#130427 10/25/06 09:23 AM
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The cabinet comes 4x16 it can be expanded to 8x24

Steve

#130428 10/25/06 10:09 AM
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Thanks

#130429 10/25/06 10:10 AM
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keep in mind it may have restricted software wich will only give you 8 ports and the sets will still flash on and off but wont come up

#130430 10/26/06 04:55 AM
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Hi, Thought I would just add to this topic rather then starting a new one. Similar, I have a Meridian Norstar Compact ICS w/ Startalk Flash part#'s NT7B58, NT7B64AA, & NT5B06

What part#'s would I need to get this to 24 sets?

Thank you,


-E
#130431 10/26/06 08:04 AM
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Looks like a NTBB04GC93 CICS Combo Services Card

#130432 10/26/06 09:47 AM
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I was told I had restricted software and it would need to be replaced? Thanks.


-E
#130433 10/26/06 09:57 AM
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I thought you could expand Restricted software with a Keycode.

#130434 10/26/06 10:44 AM
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Ok I found:

The Compact ICS 4x8 Restricted Software can be upgraded by purchasing the Restricted to
Standard Software Key Code. This software key code immediately enables the additional 8
stations within the core unit, making 16 stations available without additional hardware.

Can you tell me if I have the restricted software? The part# is NT7B64AA.

Also if it is restricted then am I to understand it's a 4x8 system until I get the keycode?

Thanks,


-E
#130435 10/26/06 11:52 AM
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Yes, that is DR1 restricted software.

Quote
Also if it is restricted then am I to understand it's a 4x8 system until I get the keycode?
Someone correct me if I'm wrong, but I believe you can still increase the trunk side with restricted software, just not the station side.

Rather than key codes, I have always installed new software to bring it up to the newest version. There are a lot of features that have been added and/or improved since DR1. One of the big ones is how caller id works.

In your case though, you can only upgrade your software to a level that will still work with your Flash V/M (unless you upgrade it too). If you post your V/M software level, we will be able to tell you what level is compatible.


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