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I just installed a T1 and everything works corectly except the DID's. I set up the target lines but incming calls do not go to the correct extensions. They do however go to the AA after the correct number of rings. If I make the channels appear on everybody's phone they can be answered just like analog lines. The target line apperences never do light up though. Any ideas?
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Joined: Jun 2005
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Have you assigned the target lines to the extensions, set the number of appearances, and set the ringing?
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Joined: Dec 2003
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Former Moderator-Nortel
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Are you POSITIVE that they are sending the right number of digits for the DID's? Have had too many say they are sending 3 and instead are sending 7 or vice-versa or other numbers. If it does not match your received digits, it won't work.
If CON is the opposite of PRO Then what is the opposite of Progress?
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Joined: Aug 2005
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I have set # of rings, and apperences. I also know they are sending 6 digits and I spoke with the service provider 5 or 6 times today to make sure we are on the same page with the # of digits.
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Joined: Jun 2007
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Assuming this is a T1 and not PRI, did you set all the DID channels to be auto-answer?
Brian Cox J & J Communications
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This is a T1 and the channels are set up as E&M and if I set them to DID they do not work. The AA is set up to answer on 5 rings and does.
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Joined: Jun 2007
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E&M is fine. I was referring to the answer mode under Trunk/Line data for the lines (channels) being used for DID.
Brian Cox J & J Communications
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Joined: May 2007
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If T1 and E&M) Trunk Type E&M Line type Pool A Dial mode Tone PrimeSet 221 Auto privacy Y Ans mode Manual **************** Ans with DISA Y Aux. ringer N Signal Winkstart ANI number N DNIS number N Gain Normal Distinct Ring None (If T1 and DID) Trunk Type DID Line type Pool A Dial mode Tone PrimeSet 221 Ans mode Manual Ans with DISA Y Link at CO N Aux. ringer N Signal Winkstart ANI number N DNIS number N Gain Norma
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