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#135275 09/19/07 06:38 AM
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kent17 Offline OP
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I have a Startalk VM, one of my users apparently isn't the best at checking his messages and has filled his mailbox. Is there a way to increase the number of messages that a mailbox can hold? Is this a system default, or per mailbox setting?

Thank you,

GA
#135276 09/19/07 08:40 AM
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You can change the Class of Service per box.
Each Class of Service allows different message retentions, etc.


NCSS NCTS NCTE CS1000E 5.5 CallPilot 5.0
MITEL 5000 3300 NuPoint

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#135277 09/19/07 08:42 AM
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kent17 Offline OP
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Thanks,
How do I know what settings each class of service has?

#135278 09/19/07 09:21 AM
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COS Startalk Mini and Startalk Flash
Class of service values:1 2 3 4 5 6 7 8
Prompt language P A P A P A P A
message time( minutes) 15 15 15 15 5 5 20 20
" length (in minutes) 3 3 7 7 3 3 2 2
Retention period days) 30 30 0 0 7 7 15 15
Personal greeting Y Y Y Y Y Y Y Y
Greeting length minutes 1 1 1 1 1 1 10 10
Group Lists Y Y Y Y Y Y Y Y
Offpremise notification Y Y Y Y N N Y Y
Retry intervals min 5 5 10 10 n/a n/a 30 30
Number of attempts 3 3 5 5 n/a n/a 9 9

0=indefinite retention
P=primary language
A=alternalte language

#135279 09/19/07 09:28 AM
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kent17 Offline OP
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Thanks Luv2ski, I saw that this is in the installers manual, but unfortunately our installer did not leave one on site for me. I am definately going to request on.

Thanks again

#135280 09/19/07 07:56 PM
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Is this the old Startalk? If so, then you can edit COS values using Hyperterminal. I'm not sure the Mini COS can be edited. The Flash COS can't be changed.


Brian Cox
J & J Communications
#135281 09/20/07 03:59 AM
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You know, i assume when someone say startalk they mean a flash. Only because if you got a old startalk a,b,or c I believe they are now considered antiques and should be unplugged and replace immediately

#135282 09/20/07 05:09 AM
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kent17 Offline OP
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It is a flash, thanks again for all the help. This is one of the best forums around.

#135283 09/20/07 04:07 PM
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luv2ski,

True in most cases, but the old battleship anchors did give you up to 500 mailboxes.


Brian Cox
J & J Communications

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