| Joined: Jun 2006 Posts: 5 Member | OP Member Joined: Jun 2006 Posts: 5 | I have a Startalk VM, one of my users apparently isn't the best at checking his messages and has filled his mailbox. Is there a way to increase the number of messages that a mailbox can hold? Is this a system default, or per mailbox setting?
Thank you, | | | | Joined: Mar 2005 Posts: 245 Member | Member Joined: Mar 2005 Posts: 245 | You can change the Class of Service per box. Each Class of Service allows different message retentions, etc.
NCSS NCTS NCTE CS1000E 5.5 CallPilot 5.0 MITEL 5000 3300 NuPoint
"If I had known it would turn out like this, I would have become a locksmith" Albert Einstein
| | | | Joined: Jun 2006 Posts: 5 Member | OP Member Joined: Jun 2006 Posts: 5 | Thanks, How do I know what settings each class of service has? | | | | Joined: May 2007 Posts: 231 Member | Member Joined: May 2007 Posts: 231 | COS Startalk Mini and Startalk Flash Class of service values:1 2 3 4 5 6 7 8 Prompt language P A P A P A P A message time( minutes) 15 15 15 15 5 5 20 20 " length (in minutes) 3 3 7 7 3 3 2 2 Retention period days) 30 30 0 0 7 7 15 15 Personal greeting Y Y Y Y Y Y Y Y Greeting length minutes 1 1 1 1 1 1 10 10 Group Lists Y Y Y Y Y Y Y Y Offpremise notification Y Y Y Y N N Y Y Retry intervals min 5 5 10 10 n/a n/a 30 30 Number of attempts 3 3 5 5 n/a n/a 9 9
0=indefinite retention P=primary language A=alternalte language | | | | Joined: Jun 2006 Posts: 5 Member | OP Member Joined: Jun 2006 Posts: 5 | Thanks Luv2ski, I saw that this is in the installers manual, but unfortunately our installer did not leave one on site for me. I am definately going to request on.
Thanks again | | | | Joined: Jun 2007 Posts: 58 Member | Member Joined: Jun 2007 Posts: 58 | Is this the old Startalk? If so, then you can edit COS values using Hyperterminal. I'm not sure the Mini COS can be edited. The Flash COS can't be changed.
Brian Cox J & J Communications
| | | | Joined: May 2007 Posts: 231 Member | Member Joined: May 2007 Posts: 231 | You know, i assume when someone say startalk they mean a flash. Only because if you got a old startalk a,b,or c I believe they are now considered antiques and should be unplugged and replace immediately | | | | Joined: Jun 2006 Posts: 5 Member | OP Member Joined: Jun 2006 Posts: 5 | It is a flash, thanks again for all the help. This is one of the best forums around. | | | | Joined: Jun 2007 Posts: 58 Member | Member Joined: Jun 2007 Posts: 58 | luv2ski,
True in most cases, but the old battleship anchors did give you up to 500 mailboxes.
Brian Cox J & J Communications
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