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Joined: Aug 2005
Posts: 215
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Joined: Aug 2005
Posts: 215 |
We have a newly installed BCM at a sister company with all patches. The DST did change in the phone system but did not propagate out to the phones. Has anybody else seen or heard of this.
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Joined: Aug 2007
Posts: 59
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Joined: Aug 2007
Posts: 59 |
Did you install the system.su4 patch?
I know a little about a lot, and a lot about little.
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Joined: Aug 2005
Posts: 215
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Posts: 215 |
Yes this patch is applied; the time did change in the phone system per element manager but it did not propagate out to the phones.
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Joined: Apr 2007
Posts: 421
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Joined: Apr 2007
Posts: 421 |
I have a customer that has had the same issue. I am investigating.
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Joined: Aug 2007
Posts: 59
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Joined: Aug 2007
Posts: 59 |
If you lift the receiver on the phones, the time will adjust to the system time.
I know a little about a lot, and a lot about little.
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Joined: Aug 2007
Posts: 59
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Joined: Aug 2007
Posts: 59 |
If that does not work, adjust the time by one minute, then lift the receiver and hang-up. Kind of defeats the purpose of the DST patch...hopefully they will come out with another patch to correct this issue soon.
I know a little about a lot, and a lot about little.
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Joined: Jun 2007
Posts: 40
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Joined: Jun 2007
Posts: 40 |
2 instances here. Had to change the time in Element Mngr to correct it. Nothing with lifting the handset made a difference.
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Joined: Aug 2007
Posts: 59
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Joined: Aug 2007
Posts: 59 |
Yes, sometimes have to change the time in Element Mgr., but sometimes before it will display on the phones correctly, have to lift the handset and hang-up, then it is correct.
I know a little about a lot, and a lot about little.
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Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
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Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
Just today I upgraded a BCM400 to 4.0 The time in Element manager said one thing and the phone said another. I had to go in through the set admin (like in the old days - but not the **TIME) then I found the bad time, fixed it, and now the sets are correct.
If CON is the opposite of PRO
Then what is the opposite of Progress?
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Joined: Aug 2005
Posts: 215
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Joined: Aug 2005
Posts: 215 |
I did change the time by 1 minute in Element Manager then the time updated on the phones. At least I'm not just losing my mind; other people are finding the same issue.
Thank you everyone!
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