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Joined: Mar 2008
Posts: 5
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Joined: Mar 2008
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I am working on a BCM 400 ACD problem. everyday at 1:56 pm all agents are forced out (logged out) automaticly . Can't log back in until 1:57PM Anyone have any idle what could cause this problem ?
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Nortel Phone System Service in Canada
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Joined: Oct 2005
Posts: 4,685 Likes: 4 |
I would check to see when the system is doing its self-maintenance routines.
Marv CCNA, CTUB TeleMarv Services (Retired) Providing telecommunication solutions in Ottawa Canada since 1990
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