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Joined: Jan 2008
Posts: 12
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Joined: Jan 2008
Posts: 12 |
Anyone out there ever replace a memory battery in a CICS ? One of my customers lost power last weekend, The UPS the system was plugged into finally gave out. It's a long drive and a boat ride to reprogram the system. Would like to make sure the system memory is backed up so this doesn't happen again. Any info would be appreciated.
"It is better to remain silent and be thought a fool,than to open ones mouth and remove all doubt."
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Joined: Jun 2006
Posts: 514
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Joined: Jun 2006
Posts: 514 |
Sounds like OBX area? You lost power on reboot?What software version? Do you have a rad installed on CICS?. Nortel Remote utilities software for backup?
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Joined: Jan 2008
Posts: 12
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Posts: 12 |
Removing power initializes the system. I think it's Release 4.1, no RAD, no DISA, no auto attendant.It's an older system,so I suspect the memory back-up battery is gone.It's near the OBX and the customer prefers confidentiality.
"It is better to remain silent and be thought a fool,than to open ones mouth and remove all doubt."
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Joined: Feb 2007
Posts: 2,473
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Just replace capacitor in the Memory module and you done.
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Joined: Oct 2005
Posts: 4,685 Likes: 4 |
 I have only ever seen CICS default if it lost power during a startup. The database is held in the software flash card. There is no memory module. Bring new software card with you. Ideal time to upgrade and upsell.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: Jan 2008
Posts: 12
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Joined: Jan 2008
Posts: 12 |
If software is held in flash then someone must have been trying to do a startup before I got there.It was definitely defaulted.Reprogramming is easy enough, but the trip there uses up half a day! hopefully the new UPS will take care of the problem.
"It is better to remain silent and be thought a fool,than to open ones mouth and remove all doubt."
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