sundance-communications.com/forum Forums General General Telephone & Systems Information REPAIR/REFURBISH

I am looking for a couple of good companies that can do repair/refurbish on all makes & models. What kind of warranty is offered, how long for the repair & I need a good price so I can mark it up for resale...

Thanks

Most of the companies we deal with handle two or three major brands but not all, let me know which brands are most important to you.

We offer repair and refurbish of a large number of telephones including Avaya, Comdial, Executone, Isoetec, Intertel, Macrotel, Meridian/Norstar, Panasonic, Premier ESP, Prostar, Sprint Protege, Samsung, SW Bell, Toshiba, Trillium, and Vodavi. Please hit me with an e-mail and I can send you a full price list. Visit our web site or call for more info (800) 797-0070 ext 8. One year warranty.
Find a good company that has been around for a while. There are a lot of fly-by-nights. Send a couple of places a couple of really difficult phones. See what comes back as "not repairable".
Paul

[This message has been edited by paul144 (edited August 06, 2003).]

[This message has been edited by paul144 (edited August 06, 2003).]

I tried downloading your wholesale price list... No link on your site...How long have you been in business and email me some of your references....

Paul please tell us what your refurb consists of. We have someone that refurb's comdial phones. The refurb consists of all new plastics, new LCD ,new dial pad, new handset with cord and new desi strips. The phone is then tested with software from Comdial old repair dept. and given a one year warranty. We have used this service for 8012 and 8024 impact phones

Highfalcon,
If you give me your e-mail address (it's not in your profile) I would be happy to send you the complete price list in a pdf. Sorry about the web site, we just completely re-built it from the ground up and some things still aren't working quite right... Our repair prices for installers are at 20% off the prices posted on the web site for end-users. If you are doing a very high volume I can work that price a little.
We have been in business since 1993. I would be hapy to send you the names of some of our customers.

send file to

[email protected].

Comdial Guy,
We pride ourselves on repairs and preventative maintenance. We charge MUCH less than most refurb houses because we make our phones look good and work great.
Our refurb consists of repair of whatever isn't working including LCD if it is broken (the Comdial LCDs are very reliable so rarely need it, unlike Northstar for instance, where about a third of the phones we fix need new LCDs). We also perform preventative maintenance, replacing parts that frequently go bad like Toshiba DKT hookswitches, Vodavi analog capacitors, etc... We do a thorough check of all solder connections and resolder anything that is beginning to corrode or loosen. We replace desi papers (plastics cost $1-$2.50 extra depanding on the phone). We replace handset cords. We perform a thorough cleaning. We offer a one year warranty.
We have a VERY low rate of not repairable telephones. We can rebuild and repair those old Comdial Executech and Diditech keypads. We have VERY few returns under warranty.
If anybody wants a price list e-mailed in pdf, hit me with an email, [email protected], or call (800) 797-0070 ext 8.

look at our website www.source.com, Have been in business for 30 years. I can put you in contact with a sales rep if you need.

[email protected]

edited to fix link

[This message has been edited by test-ok (edited August 07, 2003).]

STILL HAVE NOT HEARD ANY RESPONSE FROM
PRIORTY1 about their repair business....HUMMMM.

makes ya wonder.