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Joined: May 2008
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Hi
I have got an awkward little job coming up soon and I have to connect a Startalk vm unit to a Norstar Modular system. Does anyone know if this is straightforward? All I have to do initially is create mailboxes for all the extensions and make sure all 4 ports work. So far I only seem to be able to get just one port working. I would be grateful for some sort of idiots guide to this. The Samsung SVM voicemails look a lot easier to set up!
Cheers.. :bang:
Mike
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Nortel Phone System Service in Canada
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Joined: Oct 2005
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Startalk is very esy to install if you know what you are doing. I need models/software versions of the system and voice mail to provide any assistance.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Do you happen to have a manual for the Startalk? If you don't have access to a manual, try this link . With the manual it will make a lot more sense to you. It should make the install go fairly smooth.
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Joined: May 2008
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Thankyou Marv. I will get the exact models of Norstar and Startalk and post back this afternoon.
Cheers Richard, the only manual I have been looking at is a Startalk Mini but I'm not sure what the one I have got is. I will post back.
Mike
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Joined: May 2008
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Ok, I have a Norstar 0+32 that says software version SP:30N v I09 GP9 and the Startalk says
N* 180 1.4.00
Is that good?
Mike
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Joined: Oct 2005
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I don't have that SP number in my records.
But, I can tell you there is no Startalk that is compatible with MICS. It would have to be a Flash. Inside the cover is there a 2 (2 port) or 4 (4 port) imprinted?
Setting up mailboxes is discussed very clearly in the setup and operation guide that came withthe unit.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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It's a Startalk 180 4 port imprinted. I have learned how to setup the Mailboxes but it won't let me add any more than 4 mailboxes!
Mike
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Joined: Jun 2006
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Moderator-Nortel, Computers, General
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What's the "NT" number on the StarTalk?
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Former Moderator-Nortel
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Does it look like this: https://www.best4systems.co.uk/product.asp?ProdID=350 Your first post says you have only one port working. You know this because you dialed that extension DN and it answered and all the other DN's did not???? You can only dial the MAIN DN for VM and get an answer. The other DN's will not answer when dialed directly. How to tell if the other ports are working?? Get 4 people to dial the MAIN DN all at the same time. They should all get answered and all should hear the VM prompts at the same time.
If CON is the opposite of PRO
Then what is the opposite of Progress?
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Joined: May 2008
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yes, that's it exactly. thanks for the info about the DN number being the only one that answers calls. Now would you know why I can't add more than 4 Mailboxes. Should I default it first. This unit is 2nd user as I have noticed existing company greetings. I know there should be 48 mailboxes in total.
Thanks for all the help btw.
Mike
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