web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#142619 03/23/09 10:35 AM
Joined: Dec 2005
Posts: 196
Member
Member
Joined: Dec 2005
Posts: 196
i have a customer with a MICS 6.1 with a PRI and copper trunks. When they dial 911 they want to use the copper trunks. All other call go over on the PRI. Do I make a route for 9,911 then use a route(s) for all other calls and then use a scedule for the routes? Thanks for any help!

Nortel Phone System Service
VoIP Demo

Nortel Phone System Service in Canada


Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.

#142620 03/23/09 11:48 AM
Joined: Apr 2001
Posts: 1,390
Member
Member
Offline
Joined: Apr 2001
Posts: 1,390
You'll need to build enough routes in order to circumvent any 91x prefix; all pointing to pri, and 911 pointing to the analog lines.

#142621 03/23/09 12:18 PM
Joined: Dec 2005
Posts: 196
Member
Member
Joined: Dec 2005
Posts: 196
I'll delete the dial 9 dest(PRI) and replace it with any 91x dial out to the PRI route (001)except 911 which will go out on the pool A route(000). Thnks for the info!

#142622 03/24/09 03:04 PM
Joined: Jan 2006
Posts: 84
Member
Member
Offline
Joined: Jan 2006
Posts: 84
Correct, create a destination code 911 and use route 000, absorb 0 digits. Then, create a 9911 destination code, use route 000, absorb 1. As a precaution, create another dest. code 8911, route 000, absorb 1.

Cops should show up shortly after testing.


Moderated by  MooreTel 

Link Copied to Clipboard
Newest Topics
KX-NS700 Firmware Jump
by Zach8789 - 06/16/25 09:39 PM
Transferring Entire Contents
by EV607797 - 06/16/25 03:53 PM
Reviving an Ernest D3 payphone, Telelink, LCD
by mcgyver - 06/14/25 12:43 PM
NEC SL1100 i IP address
by teleco - 06/13/25 05:18 PM
Forum Statistics
Forums84
Topics94,551
Posts640,098
Members49,861
Most Online5,661
May 23rd, 2018
Newest Members
tectrolink, mcgyver, gary moore, telli, CCTechProf
49,860 Registered Users
Top Posters(30 Days)
Toner 8
dexman 2
hbiss 2
Who's Online Now
0 members (), 210 guests, and 22 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0