web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#142619 03/23/09 10:35 AM
Joined: Dec 2005
Posts: 196
Member
Member
Joined: Dec 2005
Posts: 196
i have a customer with a MICS 6.1 with a PRI and copper trunks. When they dial 911 they want to use the copper trunks. All other call go over on the PRI. Do I make a route for 9,911 then use a route(s) for all other calls and then use a scedule for the routes? Thanks for any help!

Nortel Phone System Service
VoIP Demo

Nortel Phone System Service in Canada


Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.

#142620 03/23/09 11:48 AM
Joined: Apr 2001
Posts: 1,390
Member
Member
Offline
Joined: Apr 2001
Posts: 1,390
You'll need to build enough routes in order to circumvent any 91x prefix; all pointing to pri, and 911 pointing to the analog lines.

#142621 03/23/09 12:18 PM
Joined: Dec 2005
Posts: 196
Member
Member
Joined: Dec 2005
Posts: 196
I'll delete the dial 9 dest(PRI) and replace it with any 91x dial out to the PRI route (001)except 911 which will go out on the pool A route(000). Thnks for the info!

#142622 03/24/09 03:04 PM
Joined: Jan 2006
Posts: 84
Member
Member
Offline
Joined: Jan 2006
Posts: 84
Correct, create a destination code 911 and use route 000, absorb 0 digits. Then, create a 9911 destination code, use route 000, absorb 1. As a precaution, create another dest. code 8911, route 000, absorb 1.

Cops should show up shortly after testing.


Moderated by  MooreTel 

Link Copied to Clipboard
Newest Topics
CIX 100 Backup failing
by stwtech - 04/21/25 01:15 PM
SV8100 beeping
by Jackcmann - 04/10/25 05:29 AM
Samsung xchange server
by scanjet - 04/07/25 06:37 PM
Forum Statistics
Forums84
Topics94,517
Posts639,971
Members49,848
Most Online5,661
May 23rd, 2018
Newest Members
Kevin usama, Pruitt roger, ActiveTelephones, yeloshak, ty3995
49,847 Registered Users
Top Posters(30 Days)
Toner 9
Taddeo 6
Who's Online Now
2 members (SSPhone, justbill), 205 guests, and 45 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0