|
Joined: Apr 2009
Posts: 27
Member
|
Member
Joined: Apr 2009
Posts: 27 |
I have A cics 6.1 with 6 telco line and just notice that line 5 & 6 do not disconect properly
I programed the line for supervised and when I got out of program they changed back to unsupervised
I remmber this problem from another job and what I did was use the copy line feature and that seams to have made the program stay but lines 5 & 6 still do not disconect properyl do I need to reboot the system for this to work
Thanks
djohndi
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
Joined: Jan 2005
Posts: 15,397 Likes: 17
Moderator-Vertical, Vodavi, 1A2, Outside Wire
|
Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,397 Likes: 17 |
Are you sure you are receiving disconnect supervision on lines 5 & 6 from the service provider?
Ed Vaughn, MBSWWYPBX
|
|
|
|
Joined: Apr 2009
Posts: 27
Member
|
Member
Joined: Apr 2009
Posts: 27 |
Not sure, it was getting late and I had to leave all the line are comming off a T-1 to analog hand off .I should give the carrier a call to see if they are all set up the same
Thanks
John
|
|
|
|
Joined: Aug 2004
Posts: 1,743 Likes: 49
Admin
|
Admin
Joined: Aug 2004
Posts: 1,743 Likes: 49 |
Are you sure you're programming the correct line numbers - L25 & L26 (or is it L31 & L32 on v6.1?)
There should be no need to reboot the system.
![[Linked Image from web.atcomsystems.ca]](https://web.atcomsystems.ca/pic/atcom_logo_60px-high.png) Looking for a VoIP Phone Canada provider? Put Atcom's valuable VoIP expertise to work for your business today!
|
|
|
|
Joined: Feb 2007
Posts: 2,473
Member
|
Member
Joined: Feb 2007
Posts: 2,473 |
Rel.6.1 Lines are 01-04, 031-034 in Main cabinet from right to left.
|
|
|
|
Joined: Jun 2006
Posts: 8,735 Likes: 12
Moderator-Nortel, Computers, General
|
Moderator-Nortel, Computers, General
Joined: Jun 2006
Posts: 8,735 Likes: 12 |
Other way around, VAD. This is a CICS, Not MICS.
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons". Dave. (CTUB) Canadian Techs Use Bix!
|
|
|
|
Joined: Apr 2001
Posts: 1,390
Member
|
Member
Joined: Apr 2001
Posts: 1,390 |
Originally posted by djohndi:
I programed the line for supervised and when I got out of program they changed back to unsupervised Disable card make changes Enable card
|
|
|
|
Joined: Oct 2005
Posts: 4,685 Likes: 4
Member
|
Member
Joined: Oct 2005
Posts: 4,685 Likes: 4 |
Toner may have it. It is a common mistake.
Marv CCNA, CTUB TeleMarv Services (Retired) Providing telecommunication solutions in Ottawa Canada since 1990
|
|
|
|
Joined: Jun 2007
Posts: 82
Member
|
Member
Joined: Jun 2007
Posts: 82 |
Just had the same issue with a MICS with 7.0
Disconnect Supervision wasn't turned on the Telco Lines
|
|
|
Forums84
Topics94,513
Posts639,937
Members49,844
|
Most Online5,661 May 23rd, 2018
|
|
1 members (metelcom),
210
guests, and
42
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|