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Joined: Feb 2006
Posts: 9
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Posts: 9 |
We received a call from a customer who has a BCM50 and their Call Pilot is down. Their current vendor went to site and said the BCM50 base unit will need to be replaced. they did say they hvae re-booted the system but VM will not come back up. Has anyone run accross this before?
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Joined: Feb 2005
Posts: 1,615
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You could go into services and try to restart the cp service.
Otherwise possible vmail corruption or hard drive issue. The vendor should call Nortel to be sure.
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Joined: Dec 2005
Posts: 196
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Joined: Dec 2005
Posts: 196 |
If you have a back up of the system you can do system default(leval 2 reset). Then do a system restore.
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