|
|
|
|
Joined: Feb 2006
Posts: 9
Member
|
OP
Member
Joined: Feb 2006
Posts: 9 |
We received a call from a customer who has a BCM50 and their Call Pilot is down. Their current vendor went to site and said the BCM50 base unit will need to be replaced. they did say they hvae re-booted the system but VM will not come back up. Has anyone run accross this before?
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
|
Joined: Feb 2005
Posts: 1,615
Member
|
|
Member
Joined: Feb 2005
Posts: 1,615 |
You could go into services and try to restart the cp service.
Otherwise possible vmail corruption or hard drive issue. The vendor should call Nortel to be sure.
|
|
|
|
|
Joined: Dec 2005
Posts: 196
Member
|
|
Member
Joined: Dec 2005
Posts: 196 |
If you have a back up of the system you can do system default(leval 2 reset). Then do a system restore.
|
|
|
|
Forums84
Topics94,294
Posts638,834
Members49,769
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
155
guests, and
344
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
![[Linked Image from telcopc.ca]](https://telcopc.ca/files/pics/small-logo-sig.png){kind=logo}
