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Joined: Nov 2003
Posts: 1,310
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Joined: Nov 2003
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I'm not a BCM guy, but I attempted to assist a client with changing the time on their BCM. I followed the "textbook" procedure (via keypad) and changed the time, however, after completing the procedure, the time reverts back to where it was previously. FWIW: The BCM is connected to the local network and the network time is correct.
D. Ocean
Miami, FL
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Joined: Jun 2006
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Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
Joined: Jun 2006
Posts: 8,735 Likes: 12 |
Danny, do a search. I've seen this before somewhere.
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Joined: Dec 2003
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Former Moderator-Nortel
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Former Moderator-Nortel
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You did not say which BCM it is and which version of software.
BCM 200/400 pre 4.0 software, you can only change it via laptop connection. You can change it all you want via the telephone, but it won't take.
I can't answer about the 4.0 or the BCM-50.
Have not tried via the telset, but I think it best to use laptop also.
If CON is the opposite of PRO
Then what is the opposite of Progress?
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Joined: Oct 2008
Posts: 240
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Joined: Oct 2008
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I've seen it happen; your bcm is probably a BCM 50 release 1.
That version had a patch because the clock kept falling behind, and one customer one day via Element Manager(PC) tried to change time; wouldn't work. Only thing we could do is take a backup, reset the system to factory defaults, and put all the patches back in and restore.
So if you're not a BCM guy, call one in
Yes, I'm a frenchie; have a problem with that?? Well, I do!!
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Joined: Nov 2003
Posts: 1,310
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Joined: Nov 2003
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Client has a "BCM guy", but he doesn't come when called. I will learn the system and become their new "BCM guy".
Didn't check the software/etc., but I suspect y'all are correct. I'll do some more research and bring my laptop next time.
Thanks!
D. Ocean
Miami, FL
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Joined: Dec 2005
Posts: 196
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Joined: Dec 2005
Posts: 196 |
Use element manager to change the time. I tried changing the time on a BCM 1000. 3.7, BCM 400 4.0, and a BCM 50 2.0 with a telset. The time did't stick. It slways stays using unified manager or element manger.
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