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Joined: Mar 2004
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Joined: Mar 2004
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Is there anything that would cause a digital phone on BCM 50 3.0 to make speakerphone capability unavailable?
I'm to see a customer tomorrow who claims that one phone is always on 'mute' they have to lift the handset to talk.
Probably a defective phone maybe, but I wanted to ask if it could be programming... ?
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Joined: Jun 2006
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Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
Joined: Jun 2006
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Definitely could be programming.
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Joined: Oct 2005
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Usual issue is handset is plugged into headset port. This will disable the speakerphone.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Former Moderator-Nortel
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Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
Both answers above are correct.
Once you check where the handset is plugged into (should not be the middle plug) then do a Feature *0 and push the bottom right button on the phone. Does the display say "Handsfree/Mute" ?
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Then what is the opposite of Progress?
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