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MICS clock stuck
#145707 01/29/10 07:31 PM
Joined: Nov 2005
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Customer called , said the time display does not change. I walked her thru how to do the time settings. she called back a few days later and said the time was still the same.
Last week I had her power down. That did not do it.
The time display does not advance.
Any body have any ideas as to what is going on?

Nortel Equipment and Telephones
Re: MICS clock stuck
#145708 01/30/10 04:08 AM
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It sounds like the clock circuit in the cabinet is bad.

Re: MICS clock stuck
#145709 01/30/10 09:01 AM
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I didn't think twice when it happend to me. I've reset the system.

Re: MICS clock stuck
#145710 01/30/10 10:16 AM
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you think a system startup will work?

Re: MICS clock stuck
#145711 01/30/10 11:44 AM
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Tough call, both can work....sometimes software glitch sometimes clock ship.


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Re: MICS clock stuck
#145712 01/30/10 12:28 PM
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whats the diff between reset and start up? not sure what you mean by reset.

Re: MICS clock stuck
#145713 01/30/10 01:23 PM
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Reset=Power dower, then up. Ptay it works.

Startup=Perform startup procedure and reprogram from GO. Suggest taking lots of notes prior to this option.

Edited for clarity.


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