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Joined: Apr 2007
Posts: 620 Likes: 2
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Joined: Apr 2007
Posts: 620 Likes: 2 |
Hi all. Customer got notice from thir phone company someone was outdialing to international locations. I changed admin mailbox password, changed outdial to NONE on all mailboxes. My concern is there may be mailboxes I have missed checking. is there a systemwide setting to restrict all outdialing?
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Joined: Aug 2002
Posts: 1,088 Likes: 2
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Joined: Aug 2002
Posts: 1,088 Likes: 2 |
put restrictions on all of the NAM ports
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Joined: Sep 2009
Posts: 173
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Joined: Sep 2009
Posts: 173 |
Enable network transfers should be set to NO.
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Joined: Feb 2007
Posts: 2,473
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Joined: Feb 2007
Posts: 2,473 |
russell4444,
What are you talking about? jsaad already gave a proper suggestion.
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Joined: Apr 2007
Posts: 421
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Joined: Apr 2007
Posts: 421 |
russell4444 may have meant Outbound Transfer. That is also used for Toll Fraud.
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Joined: Aug 2002
Posts: 1,088 Likes: 2
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Joined: Aug 2002
Posts: 1,088 Likes: 2 |
yes outbound transfer set to N is a good good idea.
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Joined: Feb 2007
Posts: 2,473
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Joined: Feb 2007
Posts: 2,473 |
If you restrict all NAM ports from Outbound access (what actually is the proper way of doing) it would be no Transfer allowed except Internal one.
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Joined: Sep 2009
Posts: 173
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Joined: Sep 2009
Posts: 173 |
ITAS TIP 315 Dec 2004
Blocking toll fraud in BCM, Call Pilot, and Norstar Voicemail.
In Norstar Voicemail 4.1 Enable Network Transfers is Yes by default.
There was a patch issued to allow this to be turned off.
That is what I was talking about VAD60!
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Joined: Sep 2009
Posts: 173
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Joined: Sep 2009
Posts: 173 |
They get in by mail box with weak, or no password. Then sit up outbound tranfer to a foriegn land on that mail box. Hang up and call the mail box back, then press 7 and out they go.
I've been to 5 sites where they had recieved serveral thousand dollars worth the toll fraud and the FBI was invovled because of 911 aftermath these calls were being directed towards middle eastern nations.
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