CICS Ext. forwarding to Cell Phone Issue

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CICS Ext. forwarding to Cell Phone Issue #147701 10/13/10 04:36 PM
Joined: Jan 2010 Posts: 18 San Jose, Ca. mikeq Member
mikeq Member Joined: Jan 2010 Posts: 18 San Jose, Ca.	I have a customer with a cics. I setup a dial 9 in routing. Forwarded the ext. to the cell phone. I transfered an incoming csll to forwarded ext. The transfered call worked but when the call ended the 2 lines didn't hsngup. The lines were stuck in s busy state. I had to disable and enable the co card to fix. I set the lines to supervised in line cnfg. The lines were unavailable and i had to unsupervise them. Is the problem with CICS or AT&T? I done this on other CICS. The CICS is rel 6.1 with a call pilot.

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Re: CICS Ext. forwarding to Cell Phone Issue #147702 10/13/10 04:51 PM
Joined: Feb 2007 Posts: 2,473 new york, new jersey vad60 Member
vad60 Member Joined: Feb 2007 Posts: 2,473 new york, new jersey	After you change supervision status of the lines they become unavailable for about a 40 sec. Wait and they will come back up.

Re: CICS Ext. forwarding to Cell Phone Issue #147703 10/13/10 05:01 PM
Joined: Jun 2006 Posts: 8,735 Likes: 12 Sherbrooke, Quebec, Canada MooreTel Moderator-Nortel, Computers, General
MooreTel Moderator-Nortel, Computers, General Joined: Jun 2006 Posts: 8,735 Likes: 12 Sherbrooke, Quebec, Canada	Also, once they are up as supervised, if you still have the problem, it'll most likely be AT&T's problem. Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons". Dave. (CTUB) Canadian Techs Use Bix!

Re: CICS Ext. forwarding to Cell Phone Issue #147704 10/14/10 03:54 PM
Joined: Jan 2010 Posts: 18 San Jose, Ca. mikeq Member
mikeq Member Joined: Jan 2010 Posts: 18 San Jose, Ca.	I will try it. Thanks for the info.

Re: CICS Ext. forwarding to Cell Phone Issue #147705 10/15/10 04:23 PM
Joined: Feb 2005 Posts: 1,615 Toronto, Canada Curlycord Member
Curlycord Member Joined: Feb 2005 Posts: 1,615 Toronto, Canada	If the carrier insist DS is on then only play with the DISCON timer in Hardware under that card. =---()))))))))---= www.curlycord.com Toronto, Canada

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