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Joined: Jan 2010
Posts: 18
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Joined: Jan 2010
Posts: 18 |
I have a customer with a cics. I setup a dial 9 in routing. Forwarded the ext. to the cell phone. I transfered an incoming csll to forwarded ext. The transfered call worked but when the call ended the 2 lines didn't hsngup. The lines were stuck in s busy state. I had to disable and enable the co card to fix. I set the lines to supervised in line cnfg. The lines were unavailable and i had to unsupervise them. Is the problem with CICS or AT&T? I done this on other CICS. The CICS is rel 6.1 with a call pilot.
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Joined: Feb 2007
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After you change supervision status of the lines they become unavailable for about a 40 sec. Wait and they will come back up.
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Joined: Jun 2006
Posts: 8,735 Likes: 13
Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
Joined: Jun 2006
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Also, once they are up as supervised, if you still have the problem, it'll most likely be AT&T's problem.
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Joined: Jan 2010
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I will try it. Thanks for the info.
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If the carrier insist DS is on then only play with the DISCON timer in Hardware under that card.
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