sundance-communications.com/forum Forums TDM Business Telephone Systems Nortel Telephones & Systems Nortel Opt 11 CTI or something

Is there an application out that will allow you to install say with serial port module and software to connect your computer to your extension? I have a M2616 set on my desk. I want to be able to place a call from Outlook with out having to go from computer to phone every time.

What kind of switch is this hooked up to? I doubt what you are asking is possible. The data feature in those phones was designed to allow you to hook up a computer/dumb terminal/other RS232 device so it could multiplex with the voice & signalling on the digital line. That data line passes through the phone to the switch, and I don't believe it can be used to communicate directly with the phone. I've seen a couple of CTI applications on SL1s, but the computer interfaces to the card via a dedicated CE pack. Nothing I've seen would indicate any differently. On the other hand, I don't know what kind of switch you're talking about, so I can't say with any certaintly.

I seem to remember doing this by putting an analogue phone jack at the desk that was the same DN as the prime DN of the M2616 connected to a modem card in the P.C. If I remember correctly there is no privacy on a mixed extension so you could pick up the 2616 and dial out through Outlook. Just a thought if privacy were an issue you could deal with it in the stations CLS. Might be worth a try.

Hmmm...that might actually work...just for grins I may configure such a thing when I have a free moment and see how it performs...