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My customer's BCM 400 rel 4.0.2 has Call Pilot not working. I rebooted it several times to no avail.Vendor tech support says it needs new HD and/or a motherboard, and I need to test the P.O.S.T. on a monitor while booting to see if the CPU sees the hard drive. I'm on my way.
I am wondering if a seperate Call Pilot would work, using ports from the BCM extensions. I can think of no reason this should not integrate unless Nortel made it so it wouldn't work with an external Call Pilot. Does anyone know?
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I believe there may be disconnect problems, though that is a extrapolation from issues with putting other brand external vmails on BCM systems.
Steve
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I haven't tried it but in theory should work. As far as third party mails from what I remember from the manual all Norstar sets send out the "D" tone on disconnect. For whatever that's worth.
John
John 807
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Moderator-Avaya, Nortel
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You may need to reset the feature codes. You can do a second voice mail, but it will default to the second series of feature codes I am pretty sure. It been a long time since I have done that, I would have to double check what those codes even were.
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Joined: Dec 2005
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Originally posted by John807:
I haven't tried it but in theory should work. As far as third party mails from what I remember from the manual all Norstar sets send out the "D" tone on disconnect. For whatever that's worth.
John Good to know. I thought I read somewhere on this board that you could not, but that was a while back and I cannot find the thread.  Steve
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