web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#149539 09/09/11 06:13 AM
Joined: Sep 2011
Posts: 2
jwshep Offline OP
Member
OP Offline
Member
Joined: Sep 2011
Posts: 2
From time to time our pots lines have trouble either static or no dial tone. Is there a way from an extension to select each line to dial out on?

Currently we have the user tell us when they have the trouble, use BCM monitor to see which line the user has in use and then use a butt set on the splice block to test.

Also is there an easy way to deactivate the line until the issue is resolved?

Thanks
Jeremy

Nortel Phone System Service
VoIP Demo

Nortel Phone System Service in Canada


Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.

#149540 09/09/11 07:29 AM
Joined: Nov 2003
Posts: 1,310
Member
Offline
Member
Joined: Nov 2003
Posts: 1,310
You can program each line appearance individually on a set for temporary troubleshooting issues.

You can remove a line from the Pool Group (change to "Public") to de-activate it.


D. Ocean
Miami, FL
#149541 09/12/11 02:57 AM
Joined: Sep 2011
Posts: 2
jwshep Offline OP
Member
OP Offline
Member
Joined: Sep 2011
Posts: 2
Thanks for the help!


Moderated by  MooreTel 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,288
Posts638,794
Members49,767
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
212,351 Shoretel
189,003 CTX100 install
187,391 1a2 system
Newest Members
Robbks, A2A Networks, James D., Nadisale, andreww
49,767 Registered Users
Top Posters(30 Days)
Toner 23
teleco 7
dexman 5
dans 3
Who's Online Now
2 members (www.telcom1.net, Ashley), 151 guests, and 416 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5