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I have a NT5B20 M8 x 24. On all of the desk sets M7319 the indicator (all 10) arrows are blinking and the system is inoperative. I powered down and re programed the system, it worked for a few minutes and went back into the same condition. Any help would be appreciated.
Thank
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Joined: Mar 2001
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Moderator-Allworx, Nisuko-Tie, Vodavi
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Moderator-Allworx, Nisuko-Tie, Vodavi
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Are you sure they are M7319 sets?? They should be M7208s, M7310s or M7324s. You should be programming from a M7310 if that's what you meant.
What is your software level? It may be so old that the farad capacitor won't retain the programming.
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Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
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The 8x24 hasn't been made since early to mid 90's. Time to call a tech...
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Originally posted by JWRacedog: Are you sure they are M7319 sets?? They should be M7208s, M7310s or M7324s. You should be programming from a M7310 if that's what you meant.
What is your software level? It may be so old that the farad capacitor won't retain the programming. That was a typo, the phones are 7310 and software DR3.
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Joined: Mar 2001
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Moderator-Allworx, Nisuko-Tie, Vodavi
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Moderator-Allworx, Nisuko-Tie, Vodavi
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Did you just buy this?? If you did, maybe you can get a DR5 cartridge that has a new capacitor in it from the people you bought the system from. They should stand by the system (most reconditioned systems have at least a 90 day warranty)and the system is really no good at all with a bad Farad Capacitor.
But, as nfcphoneman sez---you might have to get someone in there to troubleshoot. Otherwise, you may be buying parts that you may not need.
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Joined: Oct 2005
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If phones flash forever it's a software issue. Make sure it seated proerly.
Marv CCNA, CTUB TeleMarv Services (Retired) Providing telecommunication solutions in Ottawa Canada since 1990
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Originally posted by telemarv: If phones flash forever it's a software issue. Make sure it seated proerly.
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It is seated properly. The system was working fine, then my problem started.
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JW I am the original owner of this system. My problem is that we are moving in 2 weeks and have a phone system being installed at the new location. I have to get this one up and running for the next 2 weeks. Originally posted by JWRacedog: Did you just buy this?? If you did, maybe you can get a DR5 cartridge that has a new capacitor in it from the people you bought the system from. They should stand by the system (most reconditioned systems have at least a 90 day warranty)and the system is really no good at all with a bad Farad Capacitor.
But, as nfcphoneman sez---you might have to get someone in there to troubleshoot. Otherwise, you may be buying parts that you may not need.
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If you think that it may be the capacitors in the software cart, would you have a source for those parts. Originally posted by JWRacedog: Did you just buy this?? If you did, maybe you can get a DR5 cartridge that has a new capacitor in it from the people you bought the system from. They should stand by the system (most reconditioned systems have at least a 90 day warranty)and the system is really no good at all with a bad Farad Capacitor.
But, as nfcphoneman sez---you might have to get someone in there to troubleshoot. Otherwise, you may be buying parts that you may not need.
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