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#149879 11/15/11 09:35 AM
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Customer has a MICS 6.0 and CallPilot that was upgraded to 3.1. The problem is that the AA plays the closed greeting during open business hours. I have checked all settings and cannot find an issue. I have even reset the CallPilot and it will fix the issue for a short time. Has anyone seen this?

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#149880 11/16/11 04:34 AM
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I'm sure you checked the greeting table times? Make sure they are correct, so that the morning greeting actually is set to play between 8 AM and noon, for example. Sometimes its the little things that get you.

Jim

#149881 11/16/11 04:35 AM
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Yes, all that has been checked. We just recorded 1 greeting for both day and night.

#149882 11/16/11 04:45 AM
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F982 business open? No change to yes


Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
#149883 11/16/11 04:46 AM
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Everything possible in programming has been verified.


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