MICS Rel.4.1|Sundance Business VOIP Telephone Help

Print Thread

Rate Thread

MICS Rel.4.1 #150249 02/03/12 12:16 AM
Joined: Feb 2007 Posts: 2,473 new york, new jersey vad60 OP Member
OP vad60 Member Joined: Feb 2007 Posts: 2,473 new york, new jersey	Start droping calls and goes busy out. Some time have to Disable/Enable T1 card to make it work. T1 PRI. Changed T1 card but didn't changed a clock card yet. Provider saying circuite is stable. Erors: 42-1, 75. Usefull advise please!

Nortel Phone System Service

Nortel Phone System Service in Canada

Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.

Re: MICS Rel.4.1 #150250 02/03/12 01:55 AM
Joined: Feb 2005 Posts: 1,615 Toronto, Canada Curlycord Member
Curlycord Member Joined: Feb 2005 Posts: 1,615 Toronto, Canada	I bet carrier regardless. Sure its stable when they test because by then it probably is. Need to report as "Intermittent" and lie and say system was replaced. If still an issue after they swapped cable pairs or whatever then start replacing parts. Alarm 42 is usually slippage from the carrier =---()))))))))---= www.curlycord.com Toronto, Canada

Re: MICS Rel.4.1 #150251 02/03/12 02:24 AM
Joined: Dec 2003 Posts: 2,086 Columbus, Ohio, USA NTlayoff Former Moderator-Nortel
NTlayoff Former Moderator-Nortel Joined: Dec 2003 Posts: 2,086 Columbus, Ohio, USA	4.1 software is known for T1 problems. Time to upgrade software. Go at least to 6.1 or higher. If CON is the opposite of PRO Then what is the opposite of Progress?

Re: MICS Rel.4.1 #150252 02/03/12 03:42 AM
Joined: Feb 2005 Posts: 1,615 Toronto, Canada Curlycord Member
Curlycord Member Joined: Feb 2005 Posts: 1,615 Toronto, Canada	4.1 is a hit and miss with PRI. Some have issues and some do not, if your was working fine for a long time then you might be ok but it is a good idea to go to 7.1. Then you can prove it to the carrier if still an issue. =---()))))))))---= www.curlycord.com Toronto, Canada

Re: MICS Rel.4.1 #150253 02/04/12 12:44 AM
Joined: Feb 2007 Posts: 2,473 new york, new jersey vad60 OP Member
OP vad60 Member Joined: Feb 2007 Posts: 2,473 new york, new jersey	5 month from now they are moving to new location. Then we will upgrade to 7.1 but now we have to deal with 4.1

Re: MICS Rel.4.1 #150254 02/04/12 03:51 PM
Joined: Mar 2001 Posts: 3,869 Los Angeles, CA Old blond hippity hopping Bunnie Member
Old blond hippity hopping Bunnie Member Joined: Mar 2001 Posts: 3,869 Los Angeles, CA	Don't forget you need to upgrade to 6.1 then to 7.1, can't go directly to 7.1 without losing all data. THE Bracha, old blond specialist in Rube Goldberg solutions.

Re: MICS Rel.4.1 #150255 02/05/12 02:32 AM
Joined: Feb 2007 Posts: 2,473 new york, new jersey vad60 OP Member
OP vad60 Member Joined: Feb 2007 Posts: 2,473 new york, new jersey	Thanks Bunnie, I know.

Moderated by MooreTel

Hop To

Link Copied to Clipboard

atcomsystems.ca/forum Forums TDM Business Telephone Systems Nortel Telephones & Systems MICS Rel.4.1