web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#150249 02/03/12 12:16 AM
Joined: Feb 2007
Posts: 2,473
vad60 Offline OP
Member
OP Offline
Member
Joined: Feb 2007
Posts: 2,473
Start droping calls and goes busy out. Some time have to Disable/Enable T1 card to make it work. T1 PRI.
Changed T1 card but didn't changed a clock card yet. Provider saying circuite is stable. Erors: 42-1, 75. Usefull advise please!

Nortel Phone System Service
VoIP Demo

Nortel Phone System Service in Canada


Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.

#150250 02/03/12 01:55 AM
Joined: Feb 2005
Posts: 1,615
Member
Offline
Member
Joined: Feb 2005
Posts: 1,615
I bet carrier regardless.
Sure its stable when they test because by then it probably is.
Need to report as "Intermittent" and lie and say system was replaced.

If still an issue after they swapped cable pairs or whatever then start replacing parts.

Alarm 42 is usually slippage from the carrier


=---()))))))))---=
www.curlycord.com
[Linked Image from telcopc.ca]
Toronto, Canada




#150251 02/03/12 02:24 AM
Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
Offline
Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086
4.1 software is known for T1 problems.

Time to upgrade software.
Go at least to 6.1 or higher.


If CON is the opposite of PRO
Then what is the opposite of Progress?
#150252 02/03/12 03:42 AM
Joined: Feb 2005
Posts: 1,615
Member
Offline
Member
Joined: Feb 2005
Posts: 1,615
4.1 is a hit and miss with PRI.
Some have issues and some do not, if your was working fine for a long time then you might be ok but it is a good idea to go to 7.1.
Then you can prove it to the carrier if still an issue.


=---()))))))))---=
www.curlycord.com
[Linked Image from telcopc.ca]
Toronto, Canada




#150253 02/04/12 12:44 AM
Joined: Feb 2007
Posts: 2,473
vad60 Offline OP
Member
OP Offline
Member
Joined: Feb 2007
Posts: 2,473
5 month from now they are moving to new location. Then we will upgrade to 7.1 but now we have to deal with 4.1

#150254 02/04/12 03:51 PM
Joined: Mar 2001
Posts: 3,869
Member
****
Offline
Member
****
Joined: Mar 2001
Posts: 3,869
Don't forget you need to upgrade to 6.1 then to 7.1, can't go directly to 7.1 without losing all data.


THE Bracha, old blond specialist in Rube Goldberg solutions.
#150255 02/05/12 02:32 AM
Joined: Feb 2007
Posts: 2,473
vad60 Offline OP
Member
OP Offline
Member
Joined: Feb 2007
Posts: 2,473
Thanks Bunnie, I know.


Moderated by  MooreTel 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,696
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,098 Shoretel
187,707 CTX100 install
186,794 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 13
TDKs79 8
teleco 4
Who's Online Now
1 members (nonameyet), 106 guests, and 227 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5