mics - nam - Phone & VOIP Info

Print Thread

Rate Thread

mics - nam #150303 02/14/12 12:45 PM
Joined: Dec 2003 Posts: 86 Nfalls,Canada JTELL Member
JTELL Member Joined: Dec 2003 Posts: 86 Nfalls,Canada	Called to a repair, customer on the weekend had Mics software upgraded from old T1 to Mics 6.1,by some one else, had CLID cards installed for display. I am now involved there is problem with Nam. Nam is 4.0 i think there is compatability issues. Issue is calls will not forward to voicemail when routed through auot attendant. Calls go back to beginning of auto attendant. Called around to people I know in Southern Ontario, no one seems to have back pack to upgrade NAM TO 4.1. Any thoughts to repair this. Thx

Nortel Phone System Service

Nortel Phone System Service in Canada

Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.

Re: mics - nam #150304 02/14/12 07:32 PM
Joined: Mar 2011 Posts: 101 Los Angeles/Orange ltcomm Member
ltcomm Member Joined: Mar 2011 Posts: 101 Los Angeles/Orange	Replace with Call Pilot and be done with it. Serves them right for trying to use another vendor, it always comes back and bites them in the but! lol

Re: mics - nam #150305 02/15/12 01:28 AM
Joined: Oct 2005 Posts: 4,685 Likes: 4 Ottawa, ON. Canada telemarv Member
telemarv Member Joined: Oct 2005 Posts: 4,685 Likes: 4 Ottawa, ON. Canada	Yep you are correct MICS 6.1 needs 4.1 in the NAM. Marv CCNA, CTUB TeleMarv Services (Retired) Providing telecommunication solutions in Ottawa Canada since 1990

Re: mics - nam #150306 02/15/12 02:38 AM
Joined: Feb 2005 Posts: 1,615 Toronto, Canada Curlycord Member
Curlycord Member Joined: Feb 2005 Posts: 1,615 Toronto, Canada	Email sent on upgrades =---()))))))))---= www.curlycord.com Toronto, Canada

Re: mics - nam #150307 02/15/12 06:26 AM
Joined: Dec 2003 Posts: 2,086 Columbus, Ohio, USA NTlayoff Former Moderator-Nortel
NTlayoff Former Moderator-Nortel Joined: Dec 2003 Posts: 2,086 Columbus, Ohio, USA	Jtell: I just took over a new site someone else installed. Same thing. I got a replacement drive. Backed up what I needed, replaced, restore. All was good. Let me know if you need referral for the part. If CON is the opposite of PRO Then what is the opposite of Progress?

Re: mics - nam #150308 02/15/12 04:33 PM
Joined: Dec 2003 Posts: 86 Nfalls,Canada JTELL Member
JTELL Member Joined: Dec 2003 Posts: 86 Nfalls,Canada	Thanks Guys for your replys. Sent unit in for upgrade to 4.1. All test OK so far. Would like to install CP 150, problem is customer has 62 mailboxes, cost was getting high. Thanks again, shows this form works.

Moderated by MooreTel

Hop To

Link Copied to Clipboard

sundance-communications.com/forum Forums TDM Business Telephone Systems Nortel Telephones & Systems mics - nam