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#158795 05/10/07 09:45 AM
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TDA 100:

Hello, I see this topic was brought up recently, but have decided to start a new thread, as the answer given, doesn't seem to suit.

My customer likes to forward his calls off prem (to a landline btw) his callers cannot hear him well at all.

I do not see anything under system audio gain,except for MOH & paging db adjustments. Am I missing something? TYVM in advance for any help you might provide.

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#158796 05/10/07 09:55 AM
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Whenever a call is forwarded to an outside line from the system, the audio will always be lower. Maybe someone else here does, but I don't know of anything you can do to the phone system to fix that problem. Best thing I can think of is Centrex transfer from the central office.

#158797 05/10/07 10:01 AM
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I didn't mention that this off prem xfer is part of his Personal Custom Service. Agreed, Telco DID to DOD xfer would be a great solution, but is not an option for us :-(
Thanks for your advise though.

#158798 05/10/07 10:07 AM
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As far as I know, Centrex transfer would be the only thing that could fix your problem. I could be wrong though, maybe someone else knows something I don't.

#158799 05/10/07 10:34 AM
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Is it possible to program the pbx or tva 50 through forwarding or some other means to perform the centrex tranfer. eg EFA,9P1.........,disco?

#158800 05/10/07 11:00 AM
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What rev ksu is this there are audio gain settings
on the 3.2 .Is there a conference card in the system? Cellular XDP is also an option

#158801 05/10/07 11:07 AM
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3.0002

Would the conference card help? I thought that was for echo cancellation, or conferences over 6 parties, does it boost the volume too?

#158802 05/10/07 11:46 AM
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Checked w/ TS. Thanks again SNC, installing the newest revision here too.
tanks a mil!!!

#158803 05/10/07 12:03 PM
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yeah crank up gain on co card .you can always turn the volume down on the handsets .

#158804 05/10/07 04:26 PM
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You can adjust gain on ALL cards, up or down,
Ver 3 and up. TDA 100,200,600.
station, co, T1,PRI, slt,IP, CS etc,etc.

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