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need help on tvp200
#159753 08/16/07 04:14 AM
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Lee07 Offline OP
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Hi,
I have a TVP200 connected to TD500.
some managers need not to allow callers from outside to be able to dial their numbers directly, they wanted their calls to be answered by the secretary first, any idea on how to do that??
thanx.


Lee
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Re: need help on tvp200
#159754 08/16/07 04:23 AM
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what type of trunking do you have on the system?
are you using a custom dialing menu?
do managers have there own dil or d.i.d numbers?

Re: need help on tvp200
#159755 08/16/07 12:03 PM
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Lee07 Offline OP
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county wide,
thank you for your reply
I use 30 PRI card, no custom dialing menu,and managers don't have private CO lines.
The whole issue is that I only want to restrict some extension from being dialed thru the TVP.
B.regards


Lee
Re: need help on tvp200
#159756 08/16/07 02:18 PM
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the best you could do is put the voicemail
into tenant 3 and all that don't want to be
transfered via aa into tenant 2 and leave all others in tenant 1 and the deny inter tenant
intercom dialing to 2 from 3 seems like it would work .

Re: need help on tvp200
#159757 08/17/07 02:53 PM
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Lee07 Offline OP
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Thank you county wide
That will not allow to call some specifed numbers.
Is there a way to call an alternate number when certain extension is dialed?


Lee
Re: need help on tvp200
#159758 08/17/07 03:14 PM
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that will not stop people that are in
tenant 1 and 2 from calling each other just 3 to 2
you could give each mgr a phantom ext I suppose
if you needed a back door through the tvp whats the dealio are you working over there? are you from the states?

Re: need help on tvp200
#159759 08/17/07 03:52 PM
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Lee07 Offline OP
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Yes,that is absoutley right, I assigned mgrs tel. to tenant 3, secretaries tels to tenant 2 , allowd TN 2 to call TN 3 , denied TN 1 to call TN 3, and allow TN 3 to call TN 1 & 2.
Sorry, what do you mean by "dealio"?
I am from Amman -Jordan.


Lee
Re: need help on tvp200
#159760 08/17/07 04:31 PM
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I'm glad it worked for you I've never actually worked on the 500, dialed into one once. so all I did was poke around in the software you lucked out though the smaller td's did not do tenants sorry slang "dealio"for whats the deal just curios
thats all I saw that you had a english name is all
cheers Shawn


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