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Joined: Nov 2006
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Hi, I have a TVP200 connected to TD500. some managers need not to allow callers from outside to be able to dial their numbers directly, they wanted their calls to be answered by the secretary first, any idea on how to do that?? thanx.
Lee
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Joined: Oct 2005
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what type of trunking do you have on the system? are you using a custom dialing menu? do managers have there own dil or d.i.d numbers?
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Joined: Nov 2006
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county wide, thank you for your reply I use 30 PRI card, no custom dialing menu,and managers don't have private CO lines. The whole issue is that I only want to restrict some extension from being dialed thru the TVP. B.regards
Lee
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Joined: Oct 2005
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the best you could do is put the voicemail into tenant 3 and all that don't want to be transfered via aa into tenant 2 and leave all others in tenant 1 and the deny inter tenant intercom dialing to 2 from 3 seems like it would work .
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Joined: Nov 2006
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Thank you county wide That will not allow to call some specifed numbers. Is there a way to call an alternate number when certain extension is dialed?
Lee
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Joined: Oct 2005
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that will not stop people that are in tenant 1 and 2 from calling each other just 3 to 2 you could give each mgr a phantom ext I suppose if you needed a back door through the tvp whats the dealio are you working over there? are you from the states?
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Joined: Nov 2006
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Yes,that is absoutley right, I assigned mgrs tel. to tenant 3, secretaries tels to tenant 2 , allowd TN 2 to call TN 3 , denied TN 1 to call TN 3, and allow TN 3 to call TN 1 & 2. Sorry, what do you mean by "dealio"? I am from Amman -Jordan.
Lee
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Joined: Oct 2005
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I'm glad it worked for you I've never actually worked on the 500, dialed into one once. so all I did was poke around in the software you lucked out though the smaller td's did not do tenants sorry slang "dealio"for whats the deal just curios thats all I saw that you had a english name is all cheers Shawn
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