Business Phone Systems

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#16008 06/13/07 03:34 PM
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SSPhone Offline OP
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Looking for a manufacture I can work with for a mid size call center. Would like to work with a member on here. PM, email or call me phone number in my profile. Or link to my web site from the top of the Telrad Forum or the link in my signature.
Thanks

Atcom VoIP Demo
VoIP Demo
#16009 06/13/07 05:10 PM
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How big do you consider a medium size call center?


Merritt

Business Telephones & Equipment + Commercial Audio/Video Products
Commercial Communications . . . Turner, Maine
If it was built after 1980 don't expect it to work right.
#16010 06/13/07 05:43 PM
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50 agents to start 2 PRI's

#16011 06/13/07 09:54 PM
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What all features are they wanting. Screen pops etc ?


All In One Communications
Mustang, OK
#16012 06/13/07 11:05 PM
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I'll get you some information tomorrow morning when I get in the office. I just now saw your request. The City of Tulsa is currently using a very nice call logger. It's currently set up for 64 channels, but can be setup for many, many, more.

#16013 06/14/07 10:58 AM
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Here's the company that we have one of our loggers with:

https://www.digitalspeech.com/default.asp

Browse around their webpage to see if any of their products meet your needs.

#16014 06/15/07 09:10 PM
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Thanks for the help guys
Looks like Replay from Tapit is going to be the way we go.


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