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Joined: Aug 2002
Posts: 4,932 Likes: 1
Administrator
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Administrator
Joined: Aug 2002
Posts: 4,932 Likes: 1 |
Looking for a manufacture I can work with for a mid size call center. Would like to work with a member on here. PM, email or call me phone number in my profile. Or link to my web site from the top of the Telrad Forum or the link in my signature.
Thanks
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Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
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Joined: Sep 2005
Posts: 9,289 Likes: 15
Admin
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Admin
Joined: Sep 2005
Posts: 9,289 Likes: 15 |
How big do you consider a medium size call center?
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Joined: Aug 2002
Posts: 4,932 Likes: 1
Administrator
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Administrator
Joined: Aug 2002
Posts: 4,932 Likes: 1 |
50 agents to start 2 PRI's
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Joined: Jan 2007
Posts: 345
Member
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Member
Joined: Jan 2007
Posts: 345 |
What all features are they wanting. Screen pops etc ?
All In One Communications
Mustang, OK
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Joined: Apr 2005
Posts: 215
Member
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Member
Joined: Apr 2005
Posts: 215 |
I'll get you some information tomorrow morning when I get in the office. I just now saw your request. The City of Tulsa is currently using a very nice call logger. It's currently set up for 64 channels, but can be setup for many, many, more.
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Joined: Apr 2005
Posts: 215
Member
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Member
Joined: Apr 2005
Posts: 215 |
Here's the company that we have one of our loggers with: https://www.digitalspeech.com/default.asp Browse around their webpage to see if any of their products meet your needs.
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Joined: Aug 2002
Posts: 4,932 Likes: 1
Administrator
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Administrator
Joined: Aug 2002
Posts: 4,932 Likes: 1 |
Thanks for the help guys
Looks like Replay from Tapit is going to be the way we go.
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