| | Joined: Oct 2005 Posts: 39 Member | OP  Member Joined: Oct 2005 Posts: 39 | OK, here's the scenario: I have a Custom Service Greeting (CS1) That's the main greating and tells caller press 1 for Person A, press 2 for Person B, etc. So the caller presses 2 and it tells them "Transfering you to Person B" Please wait a moment"
Person B's extension rings about 3-4 times before going to their Voicemail. Is there a way to reduce the amount of tries (rings) before it goes to their voicemail? I can't seem to find the paramater. As the caller only hears silence during this period where it's ringing that persons extension. | | | | | Joined: Nov 2008 Posts: 14 Member | | Member Joined: Nov 2008 Posts: 14 | There is .Which phone system do we have the
TVA connected to? | | | | | Joined: May 2003 Posts: 2,924 Member | | Member Joined: May 2003 Posts: 2,924 | under system parameters there is a system no answer timer for all mailboxes.
under mailbox setup there is a setting to change this from system timer to 10 - 60 seconds for any individual mailbox. | | | | Forums93 Topics94,379 Posts639,668 Members49,456 | | Most Online5,661
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