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KXTVA50 Voicemail
#165802 01/26/10 07:53 AM
Joined: Jan 2008
Posts: 76
OP Offline
Joined: Jan 2008
Posts: 76
I have a Customer with a KXTVA voicemail. It is not delivering messages on time. For example...they left a message in the general mbx this morning and all of a sudden they had 9 messages from the days before.

Panasonic Equipment and Telephones
Re: KXTVA50 Voicemail
#165803 01/26/10 09:58 AM
Joined: May 2003
Posts: 2,918
Joined: May 2003
Posts: 2,918
Make sure all patches are installed and sw UPDATED.
Also ensure that unit was initialized.
Also check disk reports and mailboxes to see if boxes are full or disk short on space.
You may have to cut back VM HOGS!!

Re: KXTVA50 Voicemail
#165804 01/26/10 11:58 AM
Joined: Mar 2009
Posts: 238
Joined: Mar 2009
Posts: 238
To add to what brokeda said: 1. what system is this connected to? 2.You said the general mbx, do you mean 998? 3.When the messages were finally listened to, were they identified as "new" messages or "old" messages.

Moderated by  Carl Navarro, OBT 

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